Alcatel-Lucent has been selected by Telefónica as the sole supplier for the service provider to deliver mailbox services in Spain making use of a single next generation multi-service platform.
In addition to supporting the voice, video and fax mailbox services already implemented in Telefónica’s networks, Alcatel-Lucent’s solution will be the reference platform for Telefónica to implement future developments. The service provider will be able to continue introducing new, advanced messaging services such as: visual voice mail, where voice mail messages can be seen on screen, eliminating the need to dial in and listen to messages in sequence; and speech-to-text, where voice messages are converted to SMS or email.
Alcatel-Lucent’s solution will enable Telefónica to assign different profiles for each customer and launch segmented offers with special features targeted at consumers, enterprise users (with combined mailboxes for fixed and mobile services) and for mobile virtual network operators, all using a single platform. This will bring a streamlined infrastructure, enabling Telefonica to launch new applications quickly.
The platform can operate across all of Telefónica networks, both fixed and mobile, and support circuit, packet and IMS technologies as well as virtually any device subscribers would like to use to check their messages.Alcatel-Lucent will also provide project management, application and software integration skills for this solution. Additional professional services provided as part of the overall solution include installation, deployment and migration support of the various existing solutions to the new multi-service platform.
Alcatel-Lucent’s solution that has already shown its flexibility in Telefónica’s networks, is one of the most advanced platforms in the market and will enable to launch the most innovative and convergent service offerings on the market, with the convenience and ease of use customers are expecting.
Alcatel-Lucent will supply Telefónica with a next generation messaging solution based on an open, multi-level architecture that will enable users to manage all types of messages. This solution incorporates various products such as Alcatel-Lucent’s Voice/Video Mail Box and Messaging Applications Broker as well as a multiservice platform which provides open interfaces for next generation networks. The innovative deployment model integrates Alcatel-Lucent products with Telefónica’s common Value Added Services platform and architecture.